Privacy Policy
ColombiaTours.Travel is committed to safeguarding the privacy of users’ personal information obtained through the ColombiaTours.Travel website. To this end, we adopt a privacy policy in accordance with this declaration.
User Information Collection
Users acknowledge that entering personal information is done voluntarily through comments or registrations on our website.
ColombiaTours.Travel may collect the following user information:
- Name, surname, phone number, and email address.
- Notes related to client contact preferences.
- Posts, comments, or other identifiable information voluntarily submitted on our platform.
How We Use the Information We Collect
The collected information is used to understand users’ needs and provide better services, particularly for the following purposes:
- Internal record-keeping.
- Contact for sales, marketing, business development, or partnership purposes.
- Enhancing our services.
- Sending promotional emails about our offers, upcoming events, or other information that may interest the user.
- Communication via email or phone for market research or satisfaction surveys.
- Personalizing the website based on user interests.
Use of Cookies
ColombiaTours.Travel uses cookies for Google AdWords, Google Analytics, Bing, Facebook, and LinkedIn to advertise and market online. These platforms display relevant ads to users based on the sections of the ColombiaTours.Travel website they have visited by placing a cookie on their device.
A cookie is a small file that requests permission to be placed on a computer’s hard drive. Once accepted, the cookie helps analyze web traffic or notifies when the user visits a particular site.
Cookies enable web applications to respond to user preferences, tailoring operations based on collected and stored information.
We use traffic log cookies to identify frequently visited pages, analyze web traffic, and improve our website to better serve customer needs. This data is used solely for statistical analysis before being removed from the system.
Overall, cookies help us provide a better website experience by monitoring which pages users find useful. Cookies do not grant us access to a user’s computer or personal data beyond what the user voluntarily shares.
Users can choose to accept or decline cookies. Most browsers automatically accept cookies, but settings can usually be adjusted to refuse them.
Security Measures
We are committed to protecting user data. To prevent unauthorized access or disclosure, we have implemented physical, electronic, and administrative procedures to safeguard the collected information.
ColombiaTours.Travel will not share users’ personal data with third parties without their express consent. However, users acknowledge that their data may be provided when required by competent authorities.
All user-provided data is stored in a database used by ColombiaTours.Travel for the previously mentioned purposes.
Modifications to the Terms of Use
ColombiaTours.Travel reserves the right to modify this Privacy Policy at any time. Changes will take effect once published on the website.
Users must review this section periodically to stay informed of any updates. Each new website access will be considered acceptance of the revised terms.
Links to Other Websites
Our website may contain links to third-party websites for user convenience. However, once a user leaves our site through these links, we have no control over the external website.
Therefore, we are not responsible for the privacy and protection of information provided on external sites, which are not governed by this privacy statement. Users should carefully read the privacy policy of any visited website.
Managing Your Personal Information
Users can restrict the collection or use of their personal data in the following ways:
- Not sharing personal information through online forms. Instead, users can contact us via phone (+57) 326 0605 or email info@en.colombiatours.travel.
- If a user previously agreed to share personal information, they can withdraw consent at any time by emailing info@en.colombiatours.travel.
- Users may request a free copy of their personal information once per month, in accordance with Decree 1377 of 2013 under Law 1581 of 2012 in Colombia.
- If a user believes their information is incorrect or incomplete, they should email us at info@en.colombiatours.travel, and we will correct it as soon as possible.
About ColombiaTours.Travel
ColombiaTours.Travel, based in Pereira, Colombia, primarily promotes tourism services in Colombia for both locals and international visitors.
Through its website, ColombiaTours.Travel publishes articles, images, audiovisual, and sound material related to its activities, as well as other relevant content.
These privacy policies were last updated on February 20, 2018.
